WebEx training - audio on Apple Mac using headphones not working For some time I've noticed that when I attend an event using WebEx Training and my MacBook, the audio comes from the laptop speakers, even if I have my earphones plugged in.
Do you have a big problem after the upgrade from Mojave to macOS Catalina on your MacBook Pro, MacBook Air, or iMac? As a big issue – Mac App store not working entirely macOS. Mac App Store (Error cannot connect to app store mac Mojave) is showing blank pages in macOS Mojave everything solved guide in this article.
- Dec 19, 2018 Issues Behind Mac App Store Not Working. This has been one of the big deals for all Mac users and simply you cannot connect to the Mac App Store. Along with some problem with the certificates in the KeyChain app, a poor Internet Connection can be a leading factor behind this problem.
- Jan 09, 2019 Grab is an app for macOS and Mac OS X that lets you take screenshots of your screen. This little utility supports capturing the entire window, the whole screen, or only a portion of your screen. Although other apps and utilities do similar things, Grab is a decent chap. Sure the built-in Command-Shift–3 and Command-Shift–4 shortcuts are.
Almost Mac users reported a problem that Apple Mac App Store not working. It happens after the Click on the OS X Update button, but this is a kind of bug. We know that without accessing the App Store on the device, we can’t download require apps on MacBook Air, MacBook Pro or iMac. So you should follow the Alternate way to avoid it. We serve here Alternate two ways to resolve your issue. Let’s Go beneath and let to know which one become helpful for your Problem Apple Mac app store not working macOS Catalina, High Sierra, macOS Mojave.
we are happy to help you, submit this Form, if your solution is not covered in this article.
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Fix Mac App Store not working in macOS Catalina, Mojave, Sierra, or High Sierra
Quick Tips,
- Check the System Status for Mac App Store.
- Re-launch the Mac App Store, by holding the Shift Key.
- Click Apple icon > Shut Down. Then start the Mac.
- Restart Wi-Fi Modem.
- Disable/Enable Wi-Fi on your Mac.
- Check the Date & Time, selected Country and Region and Time-Zone as per region. Everything should be correct, otherwise, the Mac App Store may not work.
- Sign Out and Sign In with your Apple ID.
- Delete the App Store cache folder, Finder > Go > Go to Folder > type ~/Library/Caches and hit return. Follow the same path and type /Library/Caches instead and delete the cache.
App Store Not working on macOS Catalina, Mojave, High Sierra or earlier
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Solution 1: Update Mac using Combo Update
Before updating Mac, kindly check the current version of your macOS. To do so,
- Click on Apple icon > About This Mac.
- See the Version Number, it is displayed exactly below the macOS update name. If the Mac is not on the latest version then continue with the steps.
- There, you will find the Software Update button, try clicking on it. Also, enable Auto updates.
- Otherwise, you should update using a browser, using a Combo update.
What is Combo Update?
The combo update is the one that has all the updates and changes of the major version. Besides, you can update the Mac, within the same major update using a combo update.
Most of the users used to update macOS (macOS X) with the help of Combo update, since these combo updates are very helpful to clear up junk and various problems.
Solution 2: Sign Out of Mac App Store
If your Apple ID is facing some issues, then Mac App Store will not work properly on macOS X, at that time the best thing to do it Sign out of the App Store. After that, restart the Mac and then Sign In with the same Apple ID. Here’s how you can do it,
- Click on the Apple icon > App Store.
- Now, on the App Store top bar, click on Store and then Sign Out.
Solution 3: Clear App Store Cache
Clearing App Store cache files is a considerable solution to fix Mac App Store not working on macOS Catalina.
- Open Finder and click Go.
- Select Go to the folder.
- Type ~/Library/Caches/ and click Go.
Find the folders named,
- apple.appstore
- storeaccount
- storeassets
- storedownload
- storeinapp
The first one with the name com.apple.appstore is the main folder. Delete all the files stored in the above-listed folders. Don’t delete the folders, only delete the inside files and then empty the trash entirely.
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Solution 4: Delete Incorrect or Invalid Certificates
- Finder > Go > Go to the folder > type, /var/db/crls/.
- Delete the following files, ocspcache.db as well as crlcache.db, you may be asked to enter the administrator password.
- Next, restart the Mac and check if the problem still persists.
Recommended tips,
- Disconnect any VPN or Proxy that you are using on Mac.
- Uncheck Automatic Proxy from, Network Settings > Network Adapter > Advanced.
I was looking into the forum of Mac and found that one user reported that screenshot on Mac not working when I try to capture the screenshot camera makes shutter sound screenshot doesn’t appear on the screen and even the screenshot is not saving to the desktop in macOS. We all have alternatives to do anything and taking screenshots have too in macOS Mojave. However, the quickest way to capture screenshot is by using shortcuts. Though if you are stuck in the middle, then you have to go for long methods to keep going.
Here in this troubleshooting, we have mentioned the tricks to fix the screenshot not working on macOS Catalina or mac Mojave and also there are few other methods to capture screenshot in macOS Mojave.
we are happy to help you, submit this Form, if your solution is not covered in this article.
Complete Guide: How to take a Screenshot on Mac in macOS Mojave
Tips to Fix Screenshot on Mac Not Working: MacBook Pro/ MacBook Air
Solution 1: Restart Your Mac
If you haven’t force restarted Mac in a long time that it might be possible that few functions won’t respond. So we will take our chances with this simple fix. There are three different ways to restart the Mac and MacBook.
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- Hold down the Power button and select Restart. Alternatively, press “Control+Eject” and then select Restart.
- Right from the dock click on the Apple menu and select Restart.
- Press the “Control+Command+Power” button or “Control+Command+Eject” and select Restart.
Solution 2: Check the screenshot shortcuts
To capture a full screenshot in Mac, press Command+Shift+3 and if you want the screenshot of the selected region then press Command+Shift+4. These shortcuts will only work unless you have activated new shortcuts. Go and check,
- Step #1: Click on the “Apple” menu and open “System Preferences”.
- Step #2: Open “Keyboard & Mouse”.
- Step #3: Next, click on “Keyboard Shortcuts”.
- Step #4: From there you can check that shortcuts are activated under Screenshots and also verify that they haven’t been appointed to something different.
Solution 3: Try Grab to take a screenshot on macOS Mojave
Instead of taking a screenshot using shortcuts use Grab to capture a screenshot on MacBook. All the options are available, if you want to capture the whole screen and if you want to take a screenshot of the selected region. You can do it using Grab.
- Step #1: Open “Applications” and then click on “Utilities”.
- Step #2: Now, find and select “Grab”.
- Step #3: Click “Capture”.
As per your need, you can select any one option and capture a screenshot.
Solution 4: Capture Screenshot using Preview
If Command+Shift+4 not working on Mac, then Preview is a default tool that is available in Mac to open and edit pictures. Apart from this, you can also click the screenshot using Preview. Let me show you how.
- Step #1: Go to “Preview”.
- Step #2: Click on “File” and choose “Take Screenshot”.
- Step #3: It’s time to select any one option as per your requirement.
Solution 5: Move the Preference File
- Step #1: Open “Finder” and click on “Go”.
- Step #2: Click on “Go to Folder”.
- Step #3: Enter ~/Library/Preferences/
- Step #4: Find the file “com.apple.ImageCaptureApp.plist”.
- Step #5: Move that file to desktop and restart Mac.
- Step #6: Now check if the function is working; if yes then delete that file.
Do you find these workarounds helpful to fix Screenshot on Mac not working in macOS Mojave? Let me know in the comments and share it with your support friends.
Mac Screenshot Not Saving on Desktop
Where are my screenshots going on Mac? Or Screenshots disappeared on Mac? It might be possible there’s no problem at all, you are just using a false combination of keys to capture screenshots on Mac. Look, how to take a screenshot and save it on the desktop.
How to Save Screenshot on Mac Desktop:
- cmd+sht+3: Using this command, you can take a screenshot of the entire screen and it will be saved as a file on Mac Desktop.
- cmd+sht+4: This command is used to take a screenshot of a particular area of your Mac’s desktop.
- cmd+sht+4+space+click on a window: To capture a specific window, it can be done with this command.
How to Save Screenshot to Clipboard:
- cmd+ctrl+sht+3: Take a screenshot of the entire display, but it will save to clipboard.
- cmd+ctrl+sht+4: Choose the area of the screen and save the screenshot to the clipboard.
- cmd+ctrl+sht+4+space+click on the window: Capture a screenshot of a particular window and save it to the clipboard.
For macOS Mojave or later, press the cmd+sht+5 and in the Options, choose Desktop as path and tick Remember Last Selection and continue taking a screenshot, it is also potential workaround when Mac screenshot disappeared.
Relaunch Finder on Mac
One of the Mac, the user has experienced the same Mac screenshot not saving to desktop, but then after relaunching the Finder on Mac, it worked. Here’s how to do it,
![Mac Mac](https://www.anysoftwaretools.com/wp-content/uploads/Capto-4.png)
- Press the cmd+option+escape on keyboard.
- Click on Finder.
- Then click Relaunch.
Grab Not Working on Mac
Probably, after updating macOS to the latest version, grab stops working, however, we have only one solution to this problem.
- Launch Finder.
- Click Go from the menu bar.
- Then select Go to Folder and enter the following path.
~/Library/Preferences/com.apple.grab.plist
- Hit enter.
- Drag the selected plist file to the Trash.
- Restart the Mac.
In case your iPhone or iPad won’t allow Print screen then get fix Screenshot not working iOS.
Mac screenshot not saving to desktop
It might be possible that someone has changed the screenshot saving location, therefore try below trick.
macOS Mojave or later versions lets you choose the location where you can save screenshots. If Mac screenshot not appearing on Desktop, then follow the below steps and take one more screenshot.
- To take a screenshot, press the Command+Shift+5.
- Then, from screenshot pane, click Options.
- Under Save to, choose the folder or if the folder is not listed in then, click Other Location.
- Now, check for the screenshot where you chose to save.
- From now on the screenshot will be saved in that location, until you follow the process and change location.
For MacOS High Sierra or Earlier,
Grab App For Mac
![Grab Grab](https://gofixhack.com/wp-content/uploads/2015/02/FIFA-14-Coins-Hack-1.png)
The older macOS works differently, using Terminal you have to change the screenshot path of Mac.
- Create a folder on Mac, with whatever name.
- Open the Finder.
- Press Command+Space to launch Spotlight search and then search Terminal.
- Type the following command in Terminal,
defaults write com.apple.screencapture location
- Make sure to leave one space next to the “location”
- Next, drag the folder that you’ve created to the Terminal.
- Hit return key.
- This is it. Now all the screenshot of the Mac will be stored in the folder that you have created.
Free Grab App
Still, if you can’t locate the screenshot on Mac, then restart the Mac and try again.
Can’t open screenshots on mac
Update the Mac
The system features can go rogue due to outdated firmware, therefore, check for the latest software update and if available, install on Mac.
For macOS Mojave or later,
- Click on the Apple menu and select System Preferences.
- Select Software Updates.
- Click UpdateNow
For macOS High Sierra or earlier,
- Go to the Mac App Store.
- Click on Updates
- Update everything one by one.
Boot Mac in Safe Mode
- Shut Down the Mac, click on the Apple menu, and select Shut Down.
- Now, turn on the Mac, and immediately hold down the Shift button until the login screen appears.
- A red colored Safe Boot, on the upper-right corner, will be displayed.
- In safe boot, Mac’s certain feature won’t work, though it is possible to take a screenshot.
- To exit Safe Boot, restart the Mac.
Use Another Account for Testing
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We are happy to help you! Follow the next Step if Your Solution is not in this article, Submit this form without Sign Up, We will revert back to you via Personal Mail. In Form, Please Use the Description field to Mention our reference Webpage URL which you visited and Describe your problem in detail if possible. We covered your iPhone 11 Pro, iPhone 11 Pro Max, iPhone 11, iPhone 8(Plus), iPhone 7(Plus), iPhone 6S(Plus), iPhone 6(Plus), iPhone SE, SE 2(2020), iPhone 5S, iPhone 5, iPad All Generation, iPad Pro All Models, MacOS Catalina or Earlier MacOS for iMac, Mac Mini, MacBook Pro, WatchOS 6 & Earlier on Apple Watch 5/4/3/2/1, Apple TV. You can also mention iOS/iPadOS/MacOS. To be Continued..
If you have two different login accounts on Mac, then switch to another login account and see if Mac Screenshot works or not. Restart the Mac and switch to a different account, or create a second user account on Mac.
- Click on the Apple menu.
- Choose System Preferences.
- Click User & Groups.
- Look for the lock, click on it to make changes. Enter the Administrator password.
- There, you’ll see Add button (+) under the list of users.
- And set up it.
Mac screenshot paste not working
Whether it is Mac or iPhone, to run apps or features, they use the cache files. In this case, if Mac screenshot copy paste not working, then delete the temporary file and then restart the Mac.
- Open Finder on Mac.
- Click on Go in the top menu bar.
- Then, select Go to Folder.
- Open the “~/Library/Preferences/”
- Find the apple.screencapture.plist and delete it.